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Mobility in 2016: Building on the success of 2015

Mobility in 2016: Building on the success of 2015

Mobility’s come of age in Indian enterprises. According to the State of the CIO 2016 survey, Indian CIOs have covered a lot of ground with mobility. They believe it’s a competitive differentiator and over 60 percent say they got the benefits they hoped to achieve from mobility.

By Shardha Subramanian
Analysis Jan 28th 2016

It wouldn’t be wrong to say that Indian CIOs have figured mobility out. There are clear indicators in the State of the CIO 2016 survey that point to the fact that CIOs are acknowledging what mobility is capable of accomplishing and aren’t shying away from investing in it.

What’s encouraging is that CIOs say they have business’ backing when it comes to mobility initiatives. If that wasn’t true, we wouldn’t have come out with this critical finding: When we compared how CIOs think business views mobility and how the IT department views it, surprisingly, both pointed to the same answer--Mobility is viewed as a competitive differentiator.

And if that isn’t enough to give CIOs the credit they deserve for having understood what mobility can do for their businesses, here’s something that will change that. The most potent litmus test to find if your investments bore fruit is to compare what drove you to invest in a technology and whether you achieved it. In that litmus test, mobility has come out with flying colors.

Over 60 percent of CIOs believe their organizations got the benefits they hoped to achieve from mobility. A majority of CIOs say they invested in mobility to increase employee effectiveness and efficiency. And that’s that top benefit they have achieved as a result of that investment.

While that paints a bright and colourful picture for mobility, it doesn’t hide the grey areas. CIOs feel mobility’s challenges need fixing. A majority are wary about securing data access, for instance. It’s also surprising that despite CIOs saying business perceives mobility as a competitive differentiator—and that there’s a correlation between the drivers for investment and the benefits of mobility—CIOs still find it hard to define a business case for mobility. 

A couple of years ago, CIOs were accused of not being serious about mobility because they weren’t implementing MDM, worse, they weren’t even considering it. But the good news is, that’s changed. Compared to last year, more CIOs say, their organizations are using MDM.

Mobile apps are all the rage. But there’s no denying that even though CIOs want to stay ahead of the curve and build apps in-house to get a competitive edge, they’re plagued by a lack of skill sets. Which is why, when asked whether they prefer outsourcing or building apps in-house, a majority of CIOs said they would like to outsource it. However, when it comes to building apps for internal use, CIOs are almost equally torn between outsourcing and building in-house. That’s not true for customer-facing apps.

Apart from shortage of skilled staff, which is a major challenge—and a reason for CIOs to outsource building mobile apps—CIOs say building apps in-house is a bad idea because it’s expensive and time consuming.

Looks like CIOs have finally figured mobility out. They have a clear roadmap, they have a proper outsourcing strategy and they are leveraging MDM to take mobility to the next level. Mobility has arrived and it's here to stay.